Getting Started with
AI for Workplace Writing
Generative AI is changing workplace writing—from emails and reports to meeting notes and messages. While AI can produce polished drafts quickly, effective communication still requires human judgement.
In this short self-paced pathway, you'll learn how to review AI-generated content critically, ask better follow-up questions and improve your workplace writing using practical examples and ready-to-use prompts.
Many professionals are already using AI to draft workplace documents, yet few have been taught how to judge whether the output is accurate, appropriate and ready to use.
This microlearning introduces the next essential workplace skill: using AI as a thinking partner rather than simply accepting its first response.
By completing this pathway, you will be able to:
- Recognise why AI-generated writing can sound polished but still require improvement.
- Apply a simple framework to evaluate AI-generated workplace writing.
- Use ready-made prompts to turn AI into a critique partner.
- Ask follow-up questions that produce clearer, more actionable feedback.
- Build confidence in reviewing AI-generated drafts before sharing them with others.
This pathway is suitable for:
- Professionals who use email, reports, meeting notes, or workplace messages.
- Administrative and operations staff who prepare written communications.
- Managers who review or edit documents produced by their teams.
- HR and Learning & Development practitioners exploring responsible AI use.
- Anyone who is beginning to use Generative AI for workplace writing.
What you'll need
- Approximately 30 minutes
- Internet connection
- Access to your preferred Generative AI tool (for example, ChatGPT, Microsoft Copilot or Gemini)
- No prior AI experience required
Best practice: Avoid entering confidential, personal, or sensitive workplace information when using public AI tools during this activity.
